Find your Space 

Storage contents insurance

Your storage fees cover the unit itself, not the items you keep inside. You will need to arrange contents insurance separately, usually through your home and contents insurer or a local broker. We can help point you in the right direction if you are not sure where to start.

Find your Space 
A woman in a gray t-shirt relaxes on a white couch with her hands behind her head and eyes closed, appearing content after organizing her space with self storage.

Why insure your stored contents?

Even when your unit is locked in a secure facility, unexpected events can still happen. Contents insurance can provide an extra layer of protection for things like household goods, business stock or personal items that you choose to store with us.

It is a simple add on to your storage agreement, based on how much your goods are worth.

What may be covered

Depending on the policy you choose, cover may include loss or damage caused by events such as:

  • What may be covered

Depending on the policy you choose, cover may include loss or damage caused by events such as:

  • Fire
  • Lightning
  • Storm and rainwater
  • Explosion
  • Earthquake
  • Impact (for example, a vehicle hitting the building)
  • Riot or civil commotion
  • Theft following forced entry to your unit
  • What is not covered

The policy will also list events and situations that are not covered. Common examples include:

  • Accidental damage that is not caused by an insured event
  • Flood, in some circumstances
  • Gradual damage from mould, damp, vermin or insects
  • Rust, corrosion or deterioration over time
  • Mechanical or electrical breakdown
  • Unexplained shortage or disappearance of items
  • Damage to electronic data

Items that generally cannot be insured

Most storage insurance policies have limits or exclusions for certain items. 



Typically, you cannot insure:

  • Hazardous goods such as fuel, gas bottles, fireworks or explosives
  • Illegal or stolen goods
  • Cash, bank notes or high levels of jewellery and valuables
  • Motor vehicles, motorbikes and watercraft kept outside the terms of the policy
  • Animals or living creatures
  • Perishable food items
  • Firearms, ammunition or weapons

Get in touch

Have a question or want a storage quote?

Send us a message and we will get back to you as soon as we can.

Prefer to talk to someone?

Call us on 0430 934 178
or email [email protected]

Ask a question or request a quote